Return & Refund Policy

Thank you for shopping at Nasyrul Quran Online Store.

 

If you are not entirely satisfied with your purchase, we're here to help.

 

Canceling or changing my order 

If you need to cancel your order, it’s no problem! Contact us as soon as possible and if your order hasn’t shipped yet,

we’ll change or refund your order in full. If your product has already shipped, simply return the package once it arrives

and we’ll refund your purchase and shipping. 

 

Returns 

Thank you for shopping at Nasyrul Quran Online Store. We appreciate your business, and we work to make you happy.

However, if you’re not completely satisfied with your purchase, you may return it within 14 working days. 

To be eligible for a return, your item must be unused and in the original packaging. You will also need to have the receipt as a proof of purchase.

To return your product, simply send it back using the following ways;

 

Drop of Partner

Tracker website

Requirement

Available Area

 Poslaju

http://www.poslaju.com.my/track-trace-v2/

1. Send the item back to us via any Poslaju

2. We will include the shipping cost in the refund.

Nationwide

 

 

 

 

 

 

 

 

 

You may ship the returned item to our office as below;

 

Nasyrul Quran Complex
14811, P14J, Presint 14,
62000 Putrajaya, Wilayah Persekutuan Putrajaya,
Malaysia.

+6012-919 3095

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies

 

Contact Us

If you have any questions on how to return your item to us, you may contact us at +6012-919 3095.